dsr_ (u/dsr_) - Readit News

dsr_ commented on 95% of Companies See 'Zero Return' on $30B Generative AI Spend thedailyadda.com/95-of-co... · Posted by u/speckx

andix · 5 days ago

Imagine a follow-up call of a customer. They are referring to earlier calls and the call center agents needs to check what it was about. So they can skim/read the transcripts while talking to the customer. I guess it's really hard to listen to transcripts while you're on the phone.

dsr_ · 5 days ago

That would be awesome!

But in fact, customer call centers tend not to be able to even know that you called in yesterday, three days ago and last week.

This is why email-ticketing call centers are vastly superior.

dsr_ commented on 95% of Companies See 'Zero Return' on $30B Generative AI Spend thedailyadda.com/95-of-co... · Posted by u/speckx

jawns · 5 days ago

Full disclosure: I'm currently in a leadership role on an AI engineering team, so it's in my best interest for AI to be perceived as driving value.

Here's a relatively straightforward application of AI that is set to save my company millions of dollars annually.

We operate large call centers, and agents were previously spending 3-5 minutes after each call writing manual summaries of the calls.

We recently switched to using AI to transcribe and write these summaries. Not only are the summaries better than those produced by our human agents, they also free up the human agents to do higher-value work.

It's not sexy. It's not going to replace anyone's job. But it's a huge, measurable efficiency gain.

dsr_ · 5 days ago

Pro-tip: don't write the summary at all until you need it for evidence. Store the call audio at 24Kb/s Opus - that's 180KB per minute. After a year or whatever, delete the oldest audio.

There, I've saved you more millions.

dsr_ commented on 95% of Companies See 'Zero Return' on $30B Generative AI Spend thedailyadda.com/95-of-co... · Posted by u/speckx

dsr_ · 5 days ago

"I'm sure my company is among the 5% of superusers," said CEO Chad "Bro" Brochad, who later admitted he had not checked.

dsr_ commented on Pixel 10 Phones blog.google/products/pixe... · Posted by u/gotmedium

flowardnut · 6 days ago

I can download an APK and install it on android. Why can't I use my iphone like I use my macbook?

dsr_ · 6 days ago

Apple would like your macbook to be more like your iphone: applications only via their store, thank you very much.

But it isn't worth the bother; the macbook market is much smaller than the iphone market.

dsr_ commented on Pixel 10 Phones blog.google/products/pixe... · Posted by u/gotmedium

cosmic_cheese · 6 days ago

I’d prefer the photo organization behavior you describe, but I don’t want websites to ever be dipping into the local filesystem outside of heavily siloed areas reserved for web apps exclusively. I don’t want the browser to even be capable of it, because regardless of what permissions and security measures are put in place, someone is going to find a way around them.

The only exception I can see making for filesystem access is for PWAs explicitly installed by the user, and even then there should be restrictions in place like limiting access to scripts loaded from the installed PWA’s domain. The open web in a generalized browser like Chrome on the other hand is too untrustworthy.

As for camera bumps, they’re all equally awful and I’d rather they just disappear entirely, even if that means thicker devices.

dsr_ · 6 days ago

It's so strange that we don't have cameras which have write-only access to the image spool, galleries that have read-only access to the image spool, and a file manager app that can handle delete requests from other applications with the intent system.

dsr_ commented on The Coming Robot Home Invasion andykessler.com/andy_kess... · Posted by u/walterbell

zoeysmithe · 8 days ago

This is a bit like saying "Buy a commodore 64 to store recipes? I'd rather have a recipe book," in 1985.

The home robot most likely will do much more than those things. It'll clean, but also be a guard dog, accept packages, garden, clean your car, reads stories to the baby, play catch with the dog, etc. Or at least in theory if the technology catches up.

How often do you hire people? And work with things like this? There's a real mental load and privacy and scheduling load here that robots solve. It can be very hard to find someone, then the time/investment of being home when they are available, etc. I'd rather have a substandard cleaning that's easy and convenient than getting these deep cleans and working with people, cleaning services, scheduling, the social and mental load of a stranger in your house, the issues about your own privacy, etc.

I think the success of the roomba shows that people will settle for less, and pay a lot for it. My robot vacuum is the worst vacuum and mop I've ever seen but it does it automatically and that means a lot to me. I just press a button and things are clean-ish. That has a lot of value. More complex robots will benefit from that kind of dynamic I imagine.

dsr_ · 8 days ago

The lesson of that is that you should wait at least 20 years before getting a device that purports to do the thing well, and maybe 40. And even then, people will still publish recipe books and cooking technique books.

Right now, people who have flat floors, not too much pile on rugs and carpets, no pets or pets that don't shed much, no stairs, and don't have much in the way of mess are quite happy with their robot vacuum cleaners. Mostly. But vacuuming is pretty much the least annoying and tedious part of cleaning your house, and modern bagless upright convertible cleaners are cheap and lightweight.

People with medium sized flat boring lawns seem happy with their robot lawnmowers.

But its faster to get a service with the big mowers to do it, and the job gets done better by the humans, especially if you need to consider edges or have bushes to trim or leaves to move.

dsr_ commented on Progress towards universal Copy/Paste shortcuts on Linux mark.stosberg.com/univers... · Posted by u/uncircle

crtasm · 11 days ago

Anyone know if Toshy is usable on xfce? It's not listed on https://github.com/RedBearAK/toshy?tab=readme-ov-file#curren...

dsr_ · 11 days ago

You can use XFCE's control panel / keyboard / application shortcuts to assign xvkb invoking XF86Copy and XF86Paste to whatever you like.

xvkb: the X virtual keyboard. In full GUI mode, it saves you when your keyboard is caput. In headless mode, you can synthesize keys not found in nature, or at least not on your physical board.

dsr_ commented on Progress towards universal Copy/Paste shortcuts on Linux mark.stosberg.com/univers... · Posted by u/uncircle

dsr_ · 11 days ago

I have a mouse with an interesting number of buttons. (Elecom EX-G Pro; I recommend it if you have large hands and like thumb trackballs.)

So I ran xev to see what buttons they mapped to, and chose:

"xvkbd -text "\[XF86Copy]"" m:0x0 + b:8 "xvkbd -text "\[XF86Paste]"" m:0x0 + b:9

which my fingers have learned work everywhere except Chrome. Thanks, Google.

dsr_ commented on Zenobia Pay – A mission to build an alternative to high-fee card networks zenobiapay.com/blog/open-... · Posted by u/pranay01

codedokode · 12 days ago

The problem is not that credit card companies charge large fees. The problem is that they do not allow to pass the fee on the customers. Because of this I don't like European regulation - instead of capping the fees they should just make clauses that not allow merchants to set a card acceptance fees, illegal.

The clause that doesn't allow passing fees on the customer is the only thing that makes market non-free.

I think it would be only fair if people paying with a card were charged more. They get the cash back from the bank anyway.

Also I know that there are super-discounted stores in my country that do not accept cards for this reason.

dsr_ · 12 days ago

They absolutely allow you to pass the fee on to the customers... as long as you phrase it as a cash discount from the posted price, instead of a credit card fee on top of the posted price.

dsr_ commented on Illinois limits the use of AI in therapy and psychotherapy washingtonpost.com/nation... · Posted by u/reaperducer

olalonde · 13 days ago

What's good about reducing options available for therapy? If the issue is misrepresentation, there are already laws that cover this.

dsr_ · 13 days ago

We've tried that, and it turns out that self-regulation doesn't work. If it did, we could live in Libertopia.