This is very similar to an app I launched a while ago. Anonymity leads to some "interesting" posts. https://speczo.dev/hoot

Right now the app leans heavily on punishment mechanics (loss aversion + alarms), which is super clever and already works better than the usual “one more minute” blockers. But there’s a whole toolbox of behavioral science that could take it further. Things like if–then planning (pre-deciding what you’ll do when the urge hits), shaping (starting with smaller blocks and leveling up), social accountability, or even sprinkling in variable rewards so it’s not only fear-driven. Add a bit of mindfulness at the start of each session, and suddenly you’re not just fighting your phone, you’re actually training focus like a muscle. That’s how you make it stick long-term.

Americans complaining about extra-territorial application of laws?

As much as I dislike the OSA, if you're not in the UK you can -- and probably should -- just ignore it. Unless you care specifically about interacting with users or businesses in the UK, in which case you probably need to comply.

Unlike the USA, we're generally incapable of successfully demanding everyone everywhere go along with whatever overreach we might think up.

How many times has a chatbot successfully taken care of a customer support problem you had? I have had success, but the success rate is less than 5%. Maybe even way less than 5%.

Companies need to stop looking at customer support as an expense, but rather as an opportunity to build trust and strengthen your business relationship. They warn against assessing someone when everything is going well for them - the true measure of the person is what they do when things are not going well. It's the same for companies. When your customers are experiencing problems, that's the time to shine! It's not a problem, it's an opportunity.

And a year or so later, the article's author went on to write this:

* https://doi.org/10.1017/9781108453004

I normally use the Harmonic app and it hasn't been loading post replies the last 2 days or so, citing a likely Algolia issue. Maybe a related issue.