The queue technologies I know are: Azure Storage queues, Service Bus, Event Hub, Event Grid. It would be nice to know which one they are talking about.
Storage Queue.
Readit NewsAzureQueueMixup commented on Tell HN: Messages from Another Azure Customer Are Appearing in My Queue · Posted by u/AzureQueueMixup
AzureQueueMixup commented on Tell HN: Messages from Another Azure Customer Are Appearing in My Queue · Posted by u/AzureQueueMixup
I assume you're 100% sure it isn't a public queue or the address came from some stackoverflow code or something like that?
No. It’s authenticated.
AzureQueueMixup commented on Tell HN: Messages from Another Azure Customer Are Appearing in My Queue · Posted by u/AzureQueueMixup
File a support ticket. Wait. Watch the "SLA" tick by. Finally get a meaningless response back that asks basic questions covered by the initial ticket. Repeat the answers to those questions. Get back suggestions that show no knowledge or understanding of the system being "supported". Attempt to seek clarity from the support agent, get asked "when are you available for a meeting?". This doesn't require a meeting, but send availability anyways. Get meeting invite from Azure for meeting ~2 femtoseconds prior to the meeting. Get asked things already covered in the support ticket, again. Try to make out the representative in what is clearly a jam packed call center. They'll escalate the ticket to an engineer, great. Weeks go by, days turn into years. You settle down, you get married, start a family, watch your children grow, forget all about Azure until one day: "We haven't heard back from you, so we'll be closing the ticket."
All that, for someone else's security breach?
Something like this.
I assume the response has been .. muted.. because it involves legal and compliance.