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chromatin · 5 years ago
It is scandalous that a service like BackBlaze, who purport to be ready to host production services (B2), use a budget registrar who are /known/ for shenanigans.

Glad it seems to be returning to normal.

tinus_hn · 5 years ago
It’s scandalous you need to be a service like BackBlaze to get support at a registrar. A domain name is property and they are stealing it.
labawi · 5 years ago
Note that neither backblaze nor godaddy own the domain.

BackBlaze has a tranferable lease with renewal rights and godaddy is a middleman.

What godaddy did is very wrong, but it's not stealing. More like breach of contract, failure to provide service or similar.

coldtea · 5 years ago
"@GoDaddy suspended your domain BECAUSE OF AN ABUSE REPORT?"

Well, when we stand and allow tech companies to shut down customer accounts because of accusations on the internet, that's what we end up with...

x0x0 · 5 years ago
I'm sorry, but hosting a domain for a production site on godaddy is just... childish incompetence. If you have a real business, pay for a registrar who will call you. And keep calling until a human is reached.

I'm sure it's a holdover, and it sucks for the eng at backblaze scrambling to fix this. But still. As someone else is sure to point out, you use MarkMonitor or similar.

coldtea · 5 years ago
>I'm sorry, but hosting a domain for a production site on godaddy is just... childish incompetence

That's neither here nor there. All big players, far beyond the registrar space, have done similar things: AWS, Cloudflare, Google, ...

mattjaynes · 5 years ago
"Update: We have a human being from @Godaddy on the phone. We were sent to the wrong department, but hoping we get a quick-route to the right place."

https://twitter.com/backblaze/status/1360368102073004035

atYevP · 5 years ago
Yev from Backblaze here - it's been that kind of day.
toomuchtodo · 5 years ago
You might consider moving your domain to Cloudflare or Markmonitor.
justinclift · 5 years ago
EasyDNS, based in Canada, has a much better reputation for competence + not taking down domains willy nilly. ;)
WolfRazu · 5 years ago
It's already been mentioned on Twitter, but it really is quite a coincidence that Notion has also been down today from an abuse report against a domain. I think it's unlikely there's a connection though, just bad luck.

https://twitter.com/nicolas09F9/status/1360365745356607489?s...

atYevP · 5 years ago
Yev from Backblaze here -> we're back up now, slowly propagating (as is the way with DNS) - but we're on the upswing now.
mrlonglong · 5 years ago
Ditch GoDaddy. We did and we're much happier.
mikerg87 · 5 years ago
Go Daddy exited the code signing certificate business and forgot to tell customers and it’s sales staff

Something is really wrong Go Daddy

simplecto · 5 years ago
Wow. Maybe one idea to mitigate in the future is to be registered one multiple tlds and at multiple registrars. Have your client libraries round robin request to the .com .net .whatever. That way your existing customers still have service.

I’ve never done this, just spitballing ideas