I don't like Facebook, but in this case, I'm glad FB didn't cave in and give Violet Blue her account back--just because 'She has a friend at FB'. I don't like inside special favors.
2. Your reading comprehension has failed you. Several different people at Facebook offered to do her inside special favors and she chose to decline that because she doesn't like that kind of thing either.
Why is that not okay?
I mean, if people want to change their names for whatever reason then that's fine, but that doesn't mean that everybody is obliged to pretend that your old name never existed.
If I were Hitler, living under an assumed name in Argentina, and somebody outed me as actually being Hitler, would that be okay? (Pick a non-Hitler but still criminal example if you prefer.)
I have a lot of trans friends. Just hearing someone use their deadname (a common term in the community) can cause serious emotional pain. Having it broadcast to all their Facebook friends would absolutely be traumatic.
Look, if you don't like trans people or you think it's unreasonable to do them the "special favor" of calling them by their actual name, it's a free country and you are just as entitled to that point of view as you are to hold racist views.
I'm pretty sure that Facebook, on the other hand, would not consider it a positive to be widely known as transphobic. So if they are operating in a way that is hostile to trans people, the obvious options are for them to fix it or for trans people and trans allies to keep publicizing it until it completely blows up in Facebook's face. They would be smarter to just try to fix the problem.