Admitedly I'm not a car guy, but isn't this by design? Crumple zones and all.
Modern cars don't have external bumpers and what you see on the outside of the car is a "bumper cover". The actual bumper is under that and no longer spans the whole front/rear of the car to the sides. Many new front bumpers don't go past the headlights.
So in a 5mph crash in a modern car, the bumper cover (made of plastic and held on by plastic) takes the impact and generally gets destroyed. Replacing it costs several hundred dollars in parts before paint (because they're all painted). There's also more labor involved in replacing it because it's so integrated to the car. Bumper covers now clip into both fenders, core support, and undercladding and removal means working with all of those parts, then lining up body lines after.
I think it's less a comment about serious accidents and more a comment on getting rear ended at a stop light now costing $600+ in repairs even if your airbags didn't pop.
I was at a track day last year in my bmw 3 series and there was a Tesla 3 in my run group in front of me, "lowered" slightly with Eibach springs.