I think it was a good fit with the move to remote world, having a community of people to mediate with - think they have grown a ton. I have friends who like that better. Personally I find myself a little lazy to show up - giving myself some space for that and look forward to in person classes again.
Also love these hackernews comments that seem negative/not understanding.. reminds me of the dropbox snark! Strong signal ladies, keep it up!
This is an ACD. In the cloud. Using common terminology gives other developers a reference point in which to do more research and draw their own conclusions about the technology. Even a reference and link to Wikipedia would be good -- the ACD page is lucid [1], and I understood exactly what an ACD does after reading that. I don't get the same sense about TaskRouter from the blog post.
You have a decent explanation of an ACD mechanism, but now telecom-inexperienced developers have to try and internalize your meaning without the benefit of knowing the precise jargon, and potentially missing out on the decades of experience others have had in this field.
TaskRouter isn't an ACD in that sense.. or no solely an ACD system anyway. It is an API driven way to distribute user defined tasks. It can serve as an ACD, such as routing calls to an available agent.. or.. SMS.. or chat.. or "tickets" or whatever you define as a Task and a Worker using.. primitives. No dependence on calls.
To your point.. maybe using the ACD would help some people understand it at first glance.
Some things that looks in the neighborhood is #openforwork, Quorom1, Loomio, and the discord posted here https://discord.gg/TyQfcSZk
But I was looking for a simple meetup organized in San Francisco, and perhaps an online forum/discussion area. No business model, no guild.. just community. Would others join?
I've already committed the ultimate sin: registered a domain: openforwork.community. Nothing there yet.
To keep the good discussion juice going - what do you recommend for a forum? Last one I installed was Discourse. I think these days a slack/discord channel is what new communities do.. but..I'm old.. and a place on the internet with its own domain could work for this.