Just a heads up, You've got repeated line there
I remember wanting to use Heap's session replay only to release they want hundreds of dollars per _month_, my last bill with highlight was $2.38 I recall.
That's all to say that I'm glad Highlight is figuring out how to scale while still offering their features to the small players of the world.
Definitely something we're thinking of. If you have any particular requirements, we're all ears.
I clicked into the demo (reference 3 in your post) and I dont get how this is different from any off the shelf OTel solution like Lightstep or Jaeger. Otel already has client side vendors and SDKs (I was the engineer who introduced OpenTracing to Plaid, and we did both). Bridging cross-network traces is literally the point of OTel, so Im not sure why thats a differentiator for you… every system does it.
Can this be used as a pen-testing tool to Highlight-TraceRt through a {target url}?
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Yeah, though what benefits would surmise a Shopify Shop Keeper could get from your service, or do you think this is a tool that Shopify Corporate should be using on their hosting infra?