I've never used this service so I don't know if the user was being particularly clueless or if some dark pattern was at play; I suspect it's probably a little bit of both.
I've never used this service so I don't know if the user was being particularly clueless or if some dark pattern was at play; I suspect it's probably a little bit of both.
One would like to think that a company transcribing company meetings of varying degrees of sensitivity would have the feature you're describing built into it. If nothing else other than the auditing process that's usually involved for new software.
Maybe just those companies in a rush to adopt the latest AI tooling are not fully considering what they're doing.
I know someone who is involved in a lawsuit regarding a child, and one of the lawyers used this service to record and transcribe a very confidential meeting. Their first awareness of the illegal wiretapping by this company was when a summary email showed up at the end of the meeting. Needless to say, they weren’t happy, not just about the surreptitious recording, but also the discovery that the contents of that confidential coal will live forever in Otter’s training set. When the company was asked about this, they dismissed any kind of responsibility of their own, and noted it the responsibility of their subscribers to use the product appropriately.
They recorded the call and sent it to all participants. Its not their fault the users are idiots.
Otters defense is that it’s up to their users to inform other participants and get their consent where necessary, the claim of the lawsuit is that Otter is deliberately making a product which does not make it obvious that the call is being recorded, and by default does not send a pre-meeting notice that it will be joining and recording.
Biden created and unleashed DOGE 12 days before he left office?
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The tape recorder manufacturer also doesn’t claim the right to permanently own anything it’s users record, with or without permission.