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indigodaddy · 2 years ago
‘ On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”’
layer8 · 2 years ago
This shows that CrowdStrike is irredeemable.
miohtama · 2 years ago
Maybe their gift card list got hacked
core_dumped · 2 years ago
It’s okay, I noticed your pun, it was funny :)
einhverfr · 2 years ago
Crowdstrike: Irredeemable just like their vouchers!

Dead Comment

Rinzler89 · 2 years ago
Crowdstrike, WHY DID YOU REDEEM IT?!
Sohcahtoa82 · 2 years ago
For anybody that doesn't catch the reference...

https://youtu.be/sRMMwpDTs5k

Kitboga is a well-known streamer whose entire schtick is wasting scammers' time. He uses a voice changer and has a very thorough setup of fake websites including Google, the Google Play store, a bank, and more, as well as fake screen sharing tricks that show him exactly what a scammer is trying to do when they use a remote-access tool to access his system. When they use their RAT to black out his screen so they can hide DOM manipulation in the browser or something, he can actually watch them do it.

In the video above, at about 53:00 in, Kitboga "redeems" the fake Google Play Store card that he "bought" rather than letting the scammer copy the numbers.

One thing he's shown many times is how persistent scammers can be. One time he hit the password reset on his fake bank and made the scammer help him solve a password game. https://youtu.be/wkLPk2tmyNI

bombcar · 2 years ago
DO NOT REDEEM!
mikelovenotwar · 2 years ago
Please let this be true. Hilarious
ToValueFunfetti · 2 years ago
Am I correct in interpreting that they canceled a multi-use code after it was shared publicly? I think that would be quite reasonable and an insignificant offense compared to pushing code that breaks your clients' computers or offering $10 of compensation for having done so.
watermelon0 · 2 years ago
I wouldn't trust a cybersecurity company that sends out a multi-use code, even if it's for a 3rd party.

While I do understand that this might have been sent by a department far removed from IT, it's still scary that they didn't think of possible abuse.

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CyberDildonics · 2 years ago
Crowdstrike updated the card with a null value.
buggeryorkshire · 2 years ago
Superb
pfdietz · 2 years ago
Oh good grief.
ramon156 · 2 years ago
Do not redeem the card!!
NotACop182 · 2 years ago
Bet there is a line you sign to get it that will prevent you from suing in the future.
amy-petrik-214 · 2 years ago
Same thing happened to me, but when I tried to redeem the gift card, the checkout computer crashed and entered a reboot loop
tikkun · 2 years ago
This is definitely worse than no gift card. Insulting. A general maxim: When something is a big deal, your response should make a bigger deal out of it than the complaints. $10 says "We don't think this matters." Now watch as everyone explains precisely why it does. PR 101 fail.
Sohcahtoa82 · 2 years ago
> $10 says "We don't think this matters."

More like..."We recognize that we have a moral, ethical, and likely legal obligation to make things right and pay back the damage we have caused...but we're not going to."

ironmagma · 2 years ago
“We are sorry. We really messed up with this deployment. In fact, we’ve questioned whether we should be alive, or whether we should have even been born at all. Heck, maybe none of this should exist.”

The only way I can imagine one-upping the detractors at this point.

andrecarini · 2 years ago
If this was feudal Japan, we'd be seeing seppuku left and right.
mystified5016 · 2 years ago
Heh, at my last job my store was breaking all sorts of profit records and generally put every other store in the district to shame. I don't need to tell you that we worked hard for that.

Corporate sent us a $25 gift card. Not for each of us, one $25 gift card for a team of 8 people. We had made well over three million in sales that year. Felt like a slap in the face for a job well done.

Grimblewald · 2 years ago
I hope you learned your lesson and stepped in line with other stores after that.
indigodaddy · 2 years ago
And even worse might be if it fails to redeem
kogus · 2 years ago
This reminds me of something that happened at a former employer. After I had been employed there for a couple of years, someone in HR or Legal noticed that the programmers had never signed any "our code belongs to the company" agreement. So they asked us to sign a paper to that effect, and gave us each a check for $20. My thought was that I always assumed the company owned this code, but if they were going to pay for it, then $20 was waaaay too little. Anyway I took the $20, signed the paper, and got back to work. But it always gave me a chuckle.
frognumber · 2 years ago
Here's what I suspect happened:

Any contract requires consideration. Without it, it's not a valid contract. It doesn't require fair consideration, so a clause giving e.g. $1 is typical for many contracts. They were nice and bumped it up to $20.

I suspect your work DID belong to the company already, under work-for-hire doctrine, but an explicit contract avoids that ambiguity. Ambiguity can be bad and super-expensive, whether during litigation or even something like an audit. If someone is buying a company, investing, making a major loan, that's the kind thing which comes up in due diligence and can be annoying.

So I don't think they were paying you for the code, so much as trying to come into compliance. Very likely, this was triggered by some similar audit for some deal they were trying to make.

bityard · 2 years ago
Interesting. I worked for a company that got bought by another company. Pretty much everyone was a salaried employee with a standard employment contract. There was no formal rehire process, but at some point the new company did the same thing as OP's company, saying that anything we produce at work or with work resources belongs to the company. But with an added "no moonlighting" clause.

We did not get any consideration, cash, or gift cards. Instead we were told that if we didn't sign the new company's mandatory agreements, our employment status could be up for review.

chimeracoder · 2 years ago
That's exactly it. The $20 is not an assessed value of the code; it's to establish consideration. $1 would have been legal. It's legal to make asymmetric contracts that benefit one party more than the other, just not contracts that are completely one-sided. They probably did $20 just so it wouldn't seem quite as insulting.

Anytime you see stories of "[insert name of rich CEO or politician] takes salary of only $1", that's why. They can't work literally for free, or the rest of the contract becomes nonbinding.

creer · 2 years ago
Watch out for "work-for-hire doctrine" erm... assumptions.

Last time I looked work-for-hire law only takes effect if there is explicit mention of the term "work-for-hire" in the contract, otherwise it's not "work-for-hire". And I have never seen a contract actually mention "work-for-hire".

Do current employment contracts state "work-for-hire"?

Beijinger · 2 years ago
"Any contract requires consideration"

I am not a lawyer and I don't understand this phrase. But many legal systems require that a contract is at arm's length.

itronitron · 2 years ago
This is also why companies will reward employees filing a patent application with a silver dollar. It's a nice token of appreciation but also fulfills the contract aspect of assigning rights.
Salgat · 2 years ago
Salary in this case would serve as the consideration for the work they perform, but lawyers love making things as explicit as possible (understandably).
contravariant · 2 years ago
Honestly if a contract only offers 1$ as compensation for many hours worth of work then that's pretty much admitting the consideration is inadequate.
lucianbr · 2 years ago
You think the $20 was consideration, and yet you think they were not paying for the code? Aren't these the same thing?

> Ambiguity can be bad and super-expensive

If the corporation had some ambiguity in their favor, I expect they would call it "value" and ask for as much as they could get to remove it. But if the ambiguity is in favor of an employee or client, let's remove it for a token $20. Ugly society this one is.

ortusdux · 2 years ago
For the most part, US contracts are not valid without consideration. Basically, all parties involved must receive something of value.

https://www.nolo.com/legal-encyclopedia/consideration-every-...

Any contract request that includes a small cash payout should merit extra scrutiny.

qingcharles · 2 years ago
My friends and I contracted to a company in 2004 to build a text message system. The company decided they didn't want to pay us the last month's bill. They'd spent all their money buying a custom Harley as a prize for the customers and now had nothing left.

We met with their CEO+CFO+lawyers and our lawyers. They were adamant they wouldn't pay the last payment. We pulled out our contract and showed they didn't own any of their code because there was no IP transfer in there. They said "We need a minute." We left the room, came back in and there was a check for the outstanding balance in the middle of the table.

bombcar · 2 years ago
This is because it's a contract oddity - if they told you to sign it but offered nothing; you could challenge it in court, and the courts have often said a "one-sided contract" is not valid (e.g., you give me copyright I give you nothing).

The $20 is "due consideration" - just like how some deals involve selling an item for a dollar.

rolph · 2 years ago
there is a term "gracious consideration" often used where i am. rough translation is: "pretty please" [batting eyelashes]
AdmiralAsshat · 2 years ago
This reminds me of the family who was awarded $4 in damages for a wrongful death suit. [0] It's almost worse than nothing.

[0] https://hotair.com/jazz-shaw/2018/06/01/jury-awards-family-f...

legitster · 2 years ago
It was later reduced to 4 cents, and later overturned.

https://www.tcpalm.com/story/news/local/st-lucie-county/2022...

All involved very split juries - so I think the low amount was kind of a compromise by the jury in each case.

evanelias · 2 years ago
Interesting to note the particular judge in that case:

> jurors sent a note to U.S. District Judge Aileen Cannon stating “we are deadlocked. We are unable to come to a unanimous decision.”

> Cannon encouraged them to continue deliberating.

01HNNWZ0MV43FF · 2 years ago
It kinda is worse, it's saying, "We admit we fucked up, we admit we owe you, we just don't give a damn." https://en.wikipedia.org/wiki/Peppercorn_(law)
Algent · 2 years ago
I wonder when we'll start to have some estimate of indirect/direct death toll. This took down several 911 type services and hospitals, some reported imaging down, some being back to paper and pen at ER.
entropicdrifter · 2 years ago
Don't forget airports. Can't help but wonder how many emergency helicopter rides were delayed
kube-system · 2 years ago
At least their domain is descriptive, that article is much to do about nothing -- civil cases aren't criminal cases with a boolean outcome. The award isn't recognition that the life was worth $4, it is a recognition that the defendant did just about nothing wrong.
redleggedfrog · 2 years ago
Huh, so, not only clueless at security, but also clueless at customer relations. Also, their commercials are stupid, so clueless at marketing.

I find it funny that their name, CrowdStrike, sounds like an anti-personnel reaper drone. Now metaphorically fits.

lupusreal · 2 years ago
50 years from now, unclassified documents reveal that crowdstrike was secretly a CIA controlled business which was operating an offensive botnet created for the anticipated cyberwar, with a peacetime cover story of being security software with automatic updates. Everybody rolls their eyes and asks how anybody ever fell for that when the name openly says what it is.

Probably bullshit, but honestly... Wtf is up with the name?

tjpnz · 2 years ago
It's a dumb name and I've already wasted a considerable amount of time looking for an explanation but to no avail. Sounds like something a group of seven year old boys would come up with because it sounded cool.
ilaksh · 2 years ago
Why do you think this is BS? It perfectly explains the name and also why something like this is installed so ubiquitously and still installed despite such a massive screw up. Also offensive capabilities need wide deployment just as much as defensive. Cybersecurity and cyberwar is a real thing, and surely DDOS botnets are a core part of that.

Maybe it's controlled by the CIA, or maybe just has a quiet contract with USCYBERCOM and/or ARCCYBER.

I mean, people don't seem that concerned about all of the nuclear missiles and submarines, aircraft carriers, and US military bases everywhere. Computers and the internet are now part of that and have been for quite awhile. If you are invested in this system then you probably want that dominance to continue (otherwise you should probably start learning Chinese). In which case we probably need something like a "crowd strike" widely deployed on the monopoly OS so that we have offensive capabilities.

If you don't like that idea then why use Windows at all? Use Linux at least.

I don't think this is really conspiracy theory territory unless you are in denial that cyberwarfare exists or that the US must participate in it.

kwere · 2 years ago
more reasonable than such company having 500+ P/E ratio.
DougN7 · 2 years ago
Has any company struck at a crowd as well as them? Their name is perfect.
pwg · 2 years ago
I've begun referring to them as ClownStrike, given that so far they have seemed to act more like a bunch of circus clowns than an actual knowledgeable entity.

This tone deaf offer just reinforces the impression that they are just a bunch of clowns.

grouchomarx · 2 years ago
Crowdstrike is such an awful name it's almost funny
nsxwolf · 2 years ago
It sounds like something the CIA does to weddings in Pakistan.
mystified5016 · 2 years ago
Honestly it sounds like some black hat group cranking out malware.

...wait

faut_reflechir · 2 years ago
It's a deliciously insulting amount because it's not quite enough for a meal on Uber Eats.
jagged-chisel · 2 years ago
Not quite enough? The last time I had a "discount" for Uber Eats, it was a $15 meal with so many fees on it that AFTER the $30 discount, I still needed to pay $35. Cancelled.
masfuerte · 2 years ago
Yes, Uber Eats is so expensive it feels like they could give away $10 vouchers and still make a handsome profit. I wonder how much CrowdStrike paid for these vouchers? Surely nothing like $10 each.
01HNNWZ0MV43FF · 2 years ago
lol

At least an Amazon gift card is near its cash value, when you account for the markup on food delivery that $10 is about 4 USD

Grimblewald · 2 years ago
For my region, with all the fees, it is easily negative value unless i waa going to order anyway.
swarnie · 2 years ago
£7.75 GBP, ill admit i haven't used Uber eats in years because the prices are insane but im not sure that covers much more than the delivery fee.

(Also, people who want McDonalds 20 minutes after it was remotely edible and shaken to shit on the back of a moped, who are you? I see the bikes everywhere but have never met one of you irl)

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javanissen · 2 years ago
A girl I went to school with in the American South is now a reporter in the Midwest. She was supposed to go home for a brief visit to see her family, but Delta canceled her flight due to the CrowdStrike outage. A few days later her father was murdered by a disgruntled customer while working at his jewelry store in their hometown.

What an awful coincidence. I can’t even imagine how it must feel to have a freak technical accident deprive you of seeing your father for the last time.

xandrius · 2 years ago
This would happen with literally anything. Bus is late and you miss the flight. Weather is bad, flight gets delayed. You eat out and get food poisoning, can't get the flight.

Anything could have caused that really. Still very unfortunate but c'est la vie sometimes.

javanissen · 2 years ago
I agree. My desired tone for my comment was less “CrowdStrike is evil” and more “the universe, through its indifference to you, can be very cruel and absurd”
lenerdenator · 2 years ago
It could have happened with anything, but instead, it happened because a company run by a guy with a multi-billion-dollar net worth couldn't be bothered to check if the software they were shipping actually worked.
recursive · 2 years ago
I mean yes, but so what? It wasn't anything, it was this.
justinclift · 2 years ago
> now a reporter

Ouch. That has potential to go that bit extra badly in the press/media too.

Though with the scale of ClownStrike's fuck up, they might not even notice.

bloopernova · 2 years ago
Think about this: Someone came up with that idea. A group of people probably approved it. Someone else had to purchase those cards or set up the job to send them to customers.

At no point did anyone think "this doesn't seem like the right response, I should warn someone further up the chain". Probably due to the idea coming from further up the chain.

And those ubereats/doordash/grubhub cards are worthless because $10 won't get you a thing, you'll need to spend another $30. Which is why corporate always buys those because I am guessing they're much less than $10 to buy.

What an utter clown strike.